Yes, we absolutely can ship Tru Chocolate™ during warm weather and to warm climates in the U.S. all year long. Our shipping system monitors the temperatures where your package is being delivered and selects the appropriate packing material such as cooler boxes and frozen gel packs to ensure that your gift arrives in perfect condition.
Yes, we accept orders to P.O. Box and to APO/FPO addresses. Orders shipped to a P.O. Box are shipped via USPS via Priority Mail. We regret that we cannot offer our express shipping options for these types of addresses.
We use USPS Priority Mail for all orders within the US.
Orders are expected to leave within two days.
NOTE: Due to the perishability of our product, we do not ship over the weekends or for arrival on Mondays
An order receipt will be sent to your email address immediately after placing your order. You will receive an order confirmation email with your order number, order total, and optional gift message within two hours of placing your order. Please review this information as soon as possible to ensure all addresses, items and arrival dates are correct. If you need to make any changes to your order, contact Customer Care.
When your order has shipped, you will receive a shipment confirmation including the tracking number for each shipment. Please note that this confirmation is typically emailed at 11pm EST on the day it is shipped.
Tru Chocolate™ will stay fresh tasting at room temperature for up to 2 years because of the way they are packaged and sealed, as long as they are kept away from heat and humidity. Specifically, the temperature should not exceed 70 degrees Fahrenheit and the relative humidity should remain below 60%. Avoid direct sunlight.
Tru Chocolate™ does not contain any form of dairy products. However, please note that our product is manufactured on equipment that may also process dairy, peanuts and other tree nuts.
Tru Chocolate™ itself does not contain any nuts. However, our Dark Chocolate Almonds do contain nuts. With that said, our product is manufactured on equipment that may also process dairy, peanuts and other tree nuts. Please keep out of reach of ALL pets.
Tru Chocolate™ does not contain any type of gluten based products. It is perfectly safe for gluten intolerant individuals to consume, such as those with celiac disease.