Privacy Policy

This website (“truchocolatesnacks.com”) is owned and operated by TRŪ Chocolate™ , Inc. TRŪ Chocolate™ Snacks recognizes the importance of maintaining the privacy of our customers (“Customers”), registered members (“Members”) and other website users (collectively “Users”), and we have posted this privacy policy (“Policy”) to describe our practices regarding the collection and use of information gathered through TRŪ Chocolate™ Snacks. This Policy applies only to Users accessing TRŪ Chocolate™ Snacks from within the United States. This Policy is effective as of 01/24/15. We may from time to time update this Policy and invite you to review this page periodically. In the event this Policy changes, we will inform you by posting an updated Policy on this web page. All changes will go into effect on the date that is posted in our Policy. The new Policy will apply to all past and current users of TRŪ Chocolate™ Snacks and will replace any prior Policies.

Note: You must be a U.S. resident 18 years or older to register as a Member or use TRŪ Chocolate™ Snacks.

UPDATING, DELETING, EDITING YOUR MEMBER INFORMATION

A Member can access, review and/or correct all of their personally identifiable information that was provided to us online. If a Member wishes to have their account deleted, the Member can send an email requesting the deletion to our contact page.

COOKIES AND WEB BEACONS

TRŪ Chocolate™ Snacks uses “cookies”. A cookie is a small file that is sent to your browser from a web server and stored on your computer’s hard drive. We use cookies to help us determine whether a User has visited TRŪ Chocolate™ Snacks before or if they are new User. Cookies also allow Members to save time during checkout in return visits. Most web browsers automatically accept cookies, but they should also allow you to instruct your browser to prevent the use of cookies. Please note that if you disable cookies certain aspects of TRŪ Chocolate™ Snacks will not function properly, such as the shopping bag. The cookie doesn’t track any personal information about you or provide us with any way to contact you, and the cookie doesn’t extract any information from your computer. TRŪ Chocolate™ Snacks also tracks users with “web beacons”, a commonly used technology. This allows us to anonymously track purchases and other website information. These web beacons may be used to provide data to third parties for tracking purposes. However, no personal information is collected or transferred using web beacons on TRŪ Chocolate™ Snacks.

We also use “web beacons” in our HTML-based emails to let us know which emails have been open by recipients. This allows us to track the effectiveness of certain communications as well as the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please contact customer support to unsubscribe.

If you visit our site to read or download information on our pages, we collect and store the following information about you:

1. The date and time you access our site
2. The HTTP header of your requests
3. Your anonymized IP address
4. Entered calculations

We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser. (Option “anonymize ip” is activated)

Google Adsense and the DoubleClick DART Cookie

1. Google, as a third party advertisement vendor, uses cookies to serve ads on this site. The use of DART cookies by Google enables them to serve adverts to visitors that are based on their visits to this website as well as other sites on the internet.
2. To opt out of the DART cookies you may visit the Google ad and content network privacy policy at the following url www.google.com/privacy_ads.html Tracking of users through the DART cookie mechanisms are subject to Google’s own privacy policies.

If you identify yourself by sending us an e-mail containing personal information, then the information collected will be solely used to respond to your message.

The information collected is for statistical purposes. TRŪ Chocolate™ Snacks may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, TRŪ Chocolate™ Snacks uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

TRŪ Chocolate™ Snacks will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.

SWEEPSTAKES/PROMOTIONS

TRŪ Chocolate™ Snacks sometimes includes notices of sweepstakes or other promotions we are conducting, and we may permit you to enter electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the promotion (e.g., to contact you if you’re a winner). In addition, we may participate in internet related promotions sponsored by third parties. In these instances, if you are a participant in such promotions, we may provide certain personally identifiable information to these third parties in furtherance of the promotion. These parties have agreed to hold this information in confidence, not use it for any purpose except to carry out the requested service, and honor TRŪ Chocolate™ Snacks privacy and security policies in the way this information is handled.

MARKET RESEARCH

From time to time, TRŪ Chocolate™ Snacks may also conduct questionnaires and surveys and we may contact you via email, postal mail or phone. Survey information is treated like all of the information we collect, and it is used to help us improve the appeal of our products and our site.

THIRD PARTIES SERVICE PROVIDERS

TRŪ Chocolate™ Snacks sometimes employs other companies and individuals to perform services for us. For example, we hire agencies to help administer consumer promotions, to analyze data, to fulfill orders you place, and to provide customer service. These parties have agreed to hold this information in confidence, not use it for any purpose except to carry out the requested service, and honor Tru’s privacy and security policies in the way this information is handled.

SECURITY

TRŪ Chocolate™ Snacks takes your privacy and security seriously. For this reason we have established security measures including locked doors and files, electronic security and managerial controls that limit the potential for misuse of information by employees, contractors and other third parties.

Please feel confident that we employ the most advanced technology for protecting your transaction information.

  1. At TRŪ Chocolate™ Snacks we ensure a secure server ordering process.
  2. To make purchases online at TRŪ Chocolate™ Snacks, you must allow your computer to accept “cookies” if it asks. Computer “cookies” are safe and are simply the best way for us to offer you the most enjoyable and hassle-free online shopping environment.